What does good passenger care include?
- A Making criticisms of other road users
- B Providing a commentary on the route
- C Talking to passengers while driving
- D Helping passengers who need directions
Why this is the answer
Always show consideration to passengers, whether they have special needs or not. Try to imagine what assistance you would like if you were in their position.
Why the other answers don't fit
- A
- Making criticisms of other road users — Criticising other drivers in front of passengers is neither useful nor professional.
- B
- Providing a commentary on the route — A running commentary is a tour guide's job and a distraction from driving.
- C
- Talking to passengers while driving — Conversation while driving takes your attention off the road.
Where this comes from
- Driving Buses and Coaches — section 5
Rule numbers link to The Highway Code on gov.uk.
Where this question comes from
The question, its options and the explanation are reproduced word for word from the DVSA revision question bank under licence. The licence requires them to appear unaltered, so we cannot reword them and neither can anyone else — that is why you will meet the same wording on other sites. Everything else on this page is written by Theory Hub: the explanation of why each wrong answer is wrong, the topic guide and the revision notes.
Asked in: Lorry & Bus (LGV/PCV)
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